It’s no longer enough to just make a list of who to invite to requirements meetings. In order to be effective during elicitation and to ensure a complete understanding of requirements, we need to identify and analyze who the stakeholders are and what makes them tick. Once we know who we’re working with and their motivations for the initiative, we can focus on facilitating effective collaborative elicitation sessions. We’ll explore a model for requirements elicitation, including how to select elicitation techniques that will help you reach your goals. We aren’t known as the technique guys for nothing! We’ll discuss and practice several classic and modern elicitation techniques too!

Take this course alone, or as Course 3 of The Business Analysis Certificate program. 

Length: 2-Days

CDU/PDU: Earn 14 CDU/PDU for both IIBA and PMI certification

Prerequisites: We recommend the Introduction to Business Analysis course or equivalent experience.

Intended Audience: Anyone who works on projects, especially those who are is interested in a career in Business Analysis, want to understand what Business Analysis is, want to help promote the profession of Business Analysis in their organization.

What We Cover:

• Identifying Stakeholders

• Classic and Modern Stakeholder Analysis Models

• Facilitation, Elicitation, Collaboration

  • An Elicitation model

  • Barriers to effective elicitation

• Elicitation Techniques

  • How to select which technique to use 

  • 17+ Elicitation Techniques

Instructors

Public Course Instructor - Jennifer Battan, the Out of the Box BA, has an energetic passion injecting innovation and creative problem solving techniques into how BAs do their day to day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.  Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem solving communities. She served on her local IIBA (International Institute of Business Analysis) Chapter board as President and various roles for more than seven years, and led a content development and writing team for the Guide to the IIBA Body of Knowledge.  Jen has been a passionate volunteer with the Minnesota Destination Imagination Affiliate for more than 18 years, serving as an Appraiser, Regional Challenge Master, and Volunteer Dissector (Challenge Editor) inspiring today's learners to utilize diverse approaches in applying 21st century skills and creativity.

Scheduled Dates / Register

Contact us for group and government discounts.

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