Description: Do you get what you want at work? Do you feel like you have exhausted every possible option to get your team or your boss to listen to your ideas? Sometimes it feels like no matter what you do they will never listen. The key to getting work done is political and collaborative skills: influencing without authority.  How do you get the cooperation of those that you have no authority over? In this class we won’t just talk about the science of influencing without authority – we will discuss practical application. We will share our insider’s guide to influence and how to move the mountain closer to your goals. You will learn powerful concepts, techniques, approaches and models to cut through the barriers and develop stronger relationships so you can do the right thing for the project, the people and the organization.

Length: 1-2 Days

CDU/PDU: Earn 7-14 CDU/PDU for both IIBA and PMI certification

Prerequisites: We recommend the Introduction to Business Analysis course or equivalent experience.

Intended Audience: This course is designed for Business Analysts, Project Managers, Leaders and project team members that wish to understand how to be more effective in their organization and getting buy-in from stakeholders of all types.

Objectives

• Define influence and related terms, concepts and application

• Define and understand influence in managing relationships with sponsors, stakeholders, business teams and project teams

• Understand the challenges of influencing without authority

• Understand the landscape for your influencing effort

• Tactics and techniques for influencing and why it is more than just friendship

• Influence models, techniques and approaches and the importance of preparation

• Understanding the role of stakeholder analysis in influencing and the importance of trust

• Navigating politics and resistance

• Advanced strategy for influencing in difficult situations

Course Topics

• Define influence and related terms, concepts and application

• Identifying the challenges faced without authority

• A self-assessment of your influencing capabilities

• The skills and characteristics of good influencers

• What ineffective influencers typically do

• Influence power base – yours and theirs

• Modeled behavior and how it is formed

• Understanding stereotypes and inferences

• Influence tactics

• Influence techniques

• Influence models

• Understanding motivators: why we don’t always succeed at first but will once we know the secret

• Identifying the role trust, credibility and respect plays

• Understanding the outcome of accountability

• Influencing in a modern, ever-changing, technologically advanced society

• Stakeholder analysis for influencing: both others and yourself

• The importance of currencies in influence

• The role risk plays in influence

• Dealing with resistance

• Navigating the political waters

• Delivering on your influence promises

• Where influence stops and negotiation begins

• Where influence and critical thinking skills complement each other

• Understanding influence needs for small and large cross-functional efforts (change management impacts)

• Advanced play making for difficult influencing efforts
  

Instructors

Upcoming Instructor Led Dates: This course is delivered virtually online or in public classrooms. The delivery method is displayed below each scheduled date.

Building Customized Training Experiences as Unique as You

The Uncommon League delivers training experiences that focus on topics you need and that are relevant for your organization.  Buy only what you need - no customization fees, ever.  Our training is flexible with onsite or virtual course options.  We got your back.

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.