Elicitation

Parachutes and User Experiences in Business Solutions

Parachutes and User Experiences in Business Solutions

Experience Week started in 1996 as a way of involving people in experiencing air-related activities. Primarily we are talking about jumping out of a plane with a parachute. Most of a Business Analyst's air-related experiences revolve around breathing in stuffy conference rooms or perhaps the occasional embarrassing hiccup. In Business Analysis, we create experiences for users by facilitating a clear vision, eliciting requirements, designing and managing organizational change to deliver exceptional value to our users. When you think of a business solution experience, what comes to your mind?

Spinach and Wisdom

Spinach and Wisdom

Spinach was never my favorite vegetable growing up. That green soggy and slimy mess on my plate just wasn’t something I was interested in eating.  “You know there are starving children all over the world. You are not leaving that table until you finish eating your spinach.”  Our response was “Get me their address.  I will mail it to them.”  That was not an argument that would win over Mom.

The Skeptical Business Analyst – 9 Tools to Build a Baloney Detection Kit

The Skeptical Business Analyst – 9 Tools to Build a Baloney Detection Kit

Skeptical is a highly-charged word. Are you skeptical? In business being skeptical is akin to being a nay-sayer, difficult to work with, not being a team player or a trouble maker. Skeptical does not need to be destructive or negative. You do not have to be a jerk to be skeptical. Skeptical can mean looking at things with a critical eye respectfully and politely to create thoughtful and meaningful discussions to elicit business requirements and build business solutions.